Trademe - major outages & other screwups

Irrational behaviour and incomprehensible decisions 101 - this is the place. If they're really silly, you could win a chocolate fish.* (* Highly unlikely and they're only virtual chocolate fish)

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marika3
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Re: Trademe - major outages & other screwups

Post by marika3 » Mon Aug 16, 2010 1:59 pm

It's fine now, back to normal.
All listings were affected, it seems.
Just got daily subscription email, started to browse listings of interest and then checked other categories - problem was everywhere for about 5 minutes. Nothing on MB, thought...
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marika3
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Re: Trademe - major outages & other screwups

Post by marika3 » Fri Oct 01, 2010 11:02 am

Stay safe from “malvertising”
Written by Paul in General at 5:42 pm, Fri 1 Oct

Last month we gave you a heads up about some scammer activity targeting Trade Me Motors users in particular, and set out some advice to keep yourself safe online.

In the last couple of days we’ve seen another little piece of evilness target Trade Me. It’s a combination of malicious software and advertising (“malvertising”). This involves cybercriminals using an online advertisement to distribute malware.

We have processes in place to prevent ads like this appearing but unfortunately this week one snuck through. We’re sorry that it happened. The ad purported to be for Lonely Planet and was on the site from Thursday morning until Friday lunchtime.

It will only have affected members who: (i) saw the ad; (ii) have an out-of-date browser or operating system; and (iii) have out-of-date (or non-existent) anti-virus software. As soon as we became aware that the ad was causing issues for members we immediately removed it.

It’s a reminder for everyone to make sure you take some simple steps to keep safe from these types of dodgy attacks.

1. Make sure your browser is up-to-date.
2. Make sure your operating system is up-to-date.
3. Make sure you are using up-to-date anti-virus software.
4. Don’t download anything that looks remotely dodgy or that you aren’t sure about. If you are prompted to download something that doesn’t look legitimate while browsing Trade Me, report it to us ASAP via email abuse@trademe.co.nz.
Good on TM to admit it was their fault to run infected ad.
Though they could do even better by emailing all their customers, as MB accesible only by small minority.
http://www.trademe.co.nz/Community/Mess ... 3&topic=10" onclick="window.open(this.href);return false;
http://www.trademe.co.nz/Community/Mess ... 70&topic=5" onclick="window.open(this.href);return false;
and several other topics show that people were caught enmass, and many of them ended up entering their credit card details into malicious sites. Just because of infected ad on TM. Doesn't this warrant an urgent newsletter from TM?

And, by the way, among recommendations for protecting yourself from viruses, there is no advice to block pop-ups and use adblocker.

AdblockPlus, FlashBlock and AVG SafeSearch on FF here, and I was reading all these MB threads as a witch-hunt and mass hysteria. No ads, no pop-ups, no viruses appeared for me...
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Re: Trademe - major outages & other screwups

Post by Googlybear » Mon Nov 01, 2010 12:05 am

Another TM Bug.

Click the `answer this question` link on one of your unanswered auctions question.
Click the `cancel` button on the following post an answer page and TM tries takes you back to the listing page but forgets to include the auction number in the URL:

http://www.trademe.co.nz/Browse/Listing.aspx?id=" onclick="window.open(this.href);return false;

not sure if this bug has always existed or is a recent problem due to all the continual tinkering TM performs on the site

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Post by digidog » Mon Nov 01, 2010 4:23 am

You're right... how bizarre.
Oops, there was a slip up!

Sorry, we couldn't find the listing you were looking for.
Please go back and try again.

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Trademe FIX IT

Post by Foggyone » Fri Nov 05, 2010 2:14 am

So now not only is the relisting not working but i was half way through a new listing and it wouldnt go to the insert pic part...

This is getting soooooo annoying, i have contacted them but its now getting ta to many times.
They say its fixed every time they fix it but it happens again

how can this happen over and over?

and to make it worse

3 faults in 1 night, within a short time
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Re: Trademe - major outages & other screwups

Post by Googlybear » Fri Nov 05, 2010 7:30 am

TM have now stuffed the `sort by` feature that changes the order of listings in displayed in the listing pages

The `Sort by Latest Listings` works...

"http://www.trademe.co.nz/members/listin ... xpiry_desc[/b]&member=437351"
http://www.trademe.co.nz/members/listin ... ber=437351" onclick="window.open(this.href);return false;

However the `Sort by Featured First` option does not pass any value after the "sort_order=" string in the URL

"http://www.trademe.co.nz/members/listin ... ber=437351"
http://www.trademe.co.nz/members/listin ... ber=437351" onclick="window.open(this.href);return false;
This produces just the standard `closing soon` sorting

after trying to manually insert various string values, i found the correct value is `feature_first` and you finally get the correct result

"http://www.trademe.co.nz/members/listin ... ture_first[/b]&member=437351"
http://www.trademe.co.nz/members/listin ... ber=437351" onclick="window.open(this.href);return false;

Once again TM have been screwing with the site and have not performed basic bug testing afterwards.

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Re: Trademe - major outages & other screwups

Post by dobby » Fri Nov 12, 2010 8:55 pm

Trade Me is currently out of action.

We apologise for the inconvenience. We'll have the site back up and running soon.
Idealism increases in direct proportion to your distance from the problem.

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Re: Trademe - major outages & other screwups

Post by jegostik1 » Fri Nov 12, 2010 9:33 pm

seems to have come back on line without the piccies...
see what I do all day at Birdlings Flat
http://www.youtube.com/watch?v=I-_rrss4nXo

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Post by digidog » Fri Nov 12, 2010 10:38 pm

Power was cut to 4,000 houses in Wgtn this morning. The ODT is still out of action.
Some Wellington-based news and auction websites were also down for a couple of hours.

http://www.nzherald.co.nz/nz/news/artic ... d=10687337" onclick="window.open(this.href);return false;

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Post by digidog » Mon Mar 21, 2011 10:50 pm

Here's a weird one. I can't access anyone's TM feedback at the moment. Everything
else seems to be working normally.

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Re: Trademe - major outages & other screwups

Post by Foggyone » Mon Mar 21, 2011 11:38 pm

I see feedback. Perhaps it's a new system, they block members but not those without an active account!
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Re: Trademe - major outages & other screwups

Post by marika3 » Tue Mar 22, 2011 1:56 am

This is even more interesting. I went to my very old FBs to check if I can see FBs on active and non-active accounts.
Can see all, including those last logged in several years ago.
But some accounts look like that:
http://www.trademe.co.nz/Members/Feedba ... ber=289561" onclick="window.open(this.href);return false;
This membership has been disabled.
11 positive feedbacks. 11 are from individual members, and count towards the final rating.
0 neutral feedbacks.
0 negative feedbacks.

Member since: August 2003
Listings in the last two months: 0
Final rating: 11 - 0 = 11
Is an authenticated member

Latest 11 feedbacks, showing 1 to 11

supreme69 (120 ) 12 Feb 2004
megb was the seller (#8382107) smooth as a baby's bum. very recommende
All FBs can be seen, but account is disabled.
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Re: Trademe - major outages & other screwups

Post by Googlybear » Tue Mar 22, 2011 3:03 am

marika3 wrote: All FBs can be seen, but account is disabled.
I can`t see their feedback.
I have found if you have previously left feedback on an account that is later disabled, you will continue to be able to see that persons feedback.
Had you left feedback on that trader before?

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Re: Trademe - major outages & other screwups

Post by marika3 » Tue Mar 22, 2011 3:49 am

Yes I had, and got to their account from my own FB page where they left FB for me many years ago.
So you are probably right - we can see disabled accounts if traded with them and exchanged FBs.

Does this mean that victims of scams who left FBs for fraudsters can still see their FB page?
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Post by digidog » Tue Mar 22, 2011 4:17 am

Absolutely. It's been that way since TradeMe decided to cover up scams by removing
access to scammer's feedback. However their victims have always been able to view
the FB, probably for legal reasons.

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