There appears to be quite a repetitive ongoing river of 'No Can Supply',
'Sorry, Out of Stock' , 'Dropship from elsewhere other than Australasia' and shipping outside
the advised terms being reported on this large TM Book Retailer
Regardless of free shipping or shipping from Australia to NZ the
emerging pattern of their very poor stock control and coming up with
'Sorry No Stock' after being paid should be a concern for anyone
looking at buying from them
http://www.trademe.co.nz/Members/Profil ... er=2923964
Location: Auckland City
Member Since: April-2009
thenile (50176 ) Member is In Trade
80994 positive feedbacks. 50841 are from individual members
1287 neutral feedbacks.
731 negative feedbacks. 665 are from individual members
Member since: April 2009
Listings in the last two months: 1034073
Final rating: 50841 - 665 = 50176
Is an authenticated member
http://www.trademe.co.nz/Members/Feedba ... er=2923964
ranidem (83 ) 27/2/15 thenile was the seller (#844125851)
Surprised I even got the book, 17 days after i paid! Bad experience, was a mistake buying from the nile, not happy at all. Would never buy anything of here again! Just a huge waste of time.
kerrydagirl (20 ) 26/2/15 thenile was the seller (#842353828)
I was less than impressed with the seller. When purchasing this book I was told 1-2 to dispatch 2-3 for delivery and thought sweet will have it next week but no it took 2 weeks for this book to arrive I needed it a.s.a.p paid for it In full straight away yet was mucked around not very happy at all :(
steelydanfans (16 ) 26/2/15 thenile was the seller (#834050799)
Took far too long. Communicuation poor. False info given to me. How can a book sent from BELGIUM comply with trademes rules to restrict trade to NZ and Australia only.
lori.rockchic (612 ) 25/2/15 thenile was the seller (#841134977)
Trade didn't go through as not enough stock however trader did advise of this and refunded immediately
mears69 (204 ) 24/2/15 thenile was the seller (#845306741)
I really hate it when traders are not honest with their delivery time frame, 2 weeks is a bit longer than 3-7 days!! And 2 weeks is how long it's been since I paid for this book. Will not buy from this store again
mears69 (204 ) 24/2/15 thenile was the seller (#845306742)
Not happy! Almost 2 weeks since I paid for this book and it still hasn't arrived. I have bought things online from Australian companies before and I know it doesn't take this long, baaaaad service
foxfam3 (226 ) 24/2/15 thenile was the seller (#847148046)
Very disappointed, after waiting patiently for my book to arrive I received an email saying that someone forgot to process my order and now they were all out of stock and are not able to get any more. The trader was honest enough to notify me as soon as they realised though and have refunded my money.
tr3a (18 ) 24/2/15 thenile was the seller (#844135620)
Delivery slow... Took 16 days from purchase, considering it only had to come from Australia. At least this book arrived unlike the other one I ordered early last year.
sue-tony (91 ) 23/2/15 thenile was the seller (#840501088)
There was message from TradeMe that I hadn't finished the transaction by paying. Went back in and did that, then realised the message was mistimed, and I had paid twice. I immediately emailed to say only send one, as there was an error. Two days later I got an email to say too late, they'd both been sent. Both arrived at the same time two weeks later.Not impressed. No way they'd been sent when the email reply came.
oldneil (0 ) 22/2/15 thenile was the seller (#835725384)
Have not got it yet Not Good
58524 (819 ) 22/2/15 thenile was the seller (#841152710)
purchased and paid on the 6th know it comes from Australia its 22nd and still no replys to me emails.Still waiting.
mikienee (155 ) 21/2/15 thenile was the seller (#844341528)
Trade was not completed as they had run out of stock and didn't realise this until a week had passed. A refund was given so no major problems
dragonplace (320 ) 21/2/15 thenile was the seller (#838327447)
Paid for but not arrived to date.
dragonplace (320 ) 21/2/15 thenile was the seller (#837679924)
Paid for but not arrived to date.
winitiatives (154 ) 21/2/15 thenile was the seller (#842354421)
Hard to contact and no real answers why one book was so quick and the other still hasnt arrived. Ships from different suppliers and has no control once order is placed. I used buynow and not happy with lack of service
sab10 (182 ) 20/2/15 thenile was the seller (#837629784)
Goods finally arrived, 2 weeks later than advised in auction. This trader needs to be more upfront about delivery times - this purchase took over twice the advised delivery time. Doubtful that I would ever trade with them again.
hzk (42 ) 20/2/15 thenile was the seller (#842315928)
Bad experience. Purchased handbook via Trademe and after 11 days I queried when can I expect delivery. First battle was to get to speak to someone on their listed phone number. Their operators were always busy and only after 3 days I could speak to a support person. I was informed the transaction was not imported from Trademe. They promised to immediately expedite the order. The next day I got an email that the handbook is not available and they will refund me. Not happy at all!
ffs (383 ) 19/2/15 thenile was the seller (#843689913)
Good book, but I am not happy that no feedback has been placed for me by The Nile for ANY of my several purchases from them over time. I have paid immediately each time by pay now and while I appreciate The Nile will have a high turnover, if they wish to advertise on Trademe they should also be prepared to place feedback for their clients in that medium. Feedback is a indicator of a traders trustworthiness. Not happy.
jbourne2 (5 ) 19/2/15 thenile was the seller (#837260716)
Enjoying the book thanks. only thing I found was hard to find where it actually says the book was getting shipped from Australia. couldn't find it in the details, and only says free shipping anywhere in nz and located in auckland. This wasn't made aware untill I received an email explaining this. I wouldn't have brought the book as I needed it urgently.
metal_bullet (36 ) 19/2/15 thenile was the seller (#837703618)
Trade incomplete as item wasn't in stock. Notification received after item was allegedly shipped.
pat5338 (215 ) 19/2/15 thenile was the seller (#840653837)
Although I am happy with the book, its packing, and "free" delivery, 19 days from order to arrival is hardly impressive.
mel812 (76 ) 19/2/15 thenile was the seller (#840617146)
After 2 weeks of waiting for this book got a credit card refund. No communication about why or what had happened. I had to contact them and they finally told me it had been lost.
transaction2 (60 ) 19/2/15 thenile was the seller (#841134738)
Two weeks later after I made purchase they email me to say book not available! Not happy at all
auntysuz (228 ) 18/2/15 thenile was the seller (#834138001)
Brought on17 Jan, finally received 18 Feb with several unhelpful e-mails to follow up on delivery. CD is great, but I'd be cautious to trade with your company again after a error from distribution department in Australia. Also feedback not placed after payment received so I knew item was on its way. received so I k
chris228 (317 ) 18/2/15 thenile was the seller (#837583564)
Easy trade but yes - as someone else mentioned - you don't see the shipping is from Oz till you get the confirmation (said NZ shipping on advert). Hope the Nile can fix this problem - parcel was therefore late arriving for a birthday.
princesscastle (195 ) 18/2/15 thenile was the seller (#834173499)
The Nile. state that they are in Auckland, but the are in Australia. The postage took a full 4 weeks! I kept chasing them and they would say give it a day or 2.. but 4 weeks is ridiculous! They really should state how slow they are . The book itself was great. and well packaged. But I wont bother dealing with The Nile again unless I have a month or 2 to wait. :(
jorgie (169 ) 18/2/15 thenile was the seller (#837587606)
Still no book. Won this auction nearly a month ago and NEED it for uni (which has started!). I will change this if I receive the book!!
justyman (165 ) 18/2/15 thenile was the seller (#837454414)
Simply a very bad Experience. Very slow delivery, nearly 2 weeks to arrive. Book finally arrived but in very damaged cond, how it would even pass dispatch QA is beyond me. When contacted trader simply get the same generic message sent every day advising "sorry for this, we will shortly advise a address for return" nothing more. I WOULD NEVER DEAL WITH THIS TRADER AGAIN. Suggest you don't either
coconutbuns (49 ) 17/2/15 thenile was the seller (#844134952)
Hi - paid for this 6 days ago when will it be delivered? Will change this when book received.
8778barry (30 ) 17/2/15 thenile was the seller (#844119515)
The book was not in stock and the transaction was cancelled and my money refunded.
gmburr1 (614 ) 17/2/15 thenile was the seller (#839258494)
Hi haven't received book yet, been waiting over 2 weeks. Will change feedback later. Please contact me.
mangoapples (125 ) 17/2/15 thenile was the seller (#834124077)
Purchase was refunded, ran out of stock
taz305 (262 ) 17/2/15 thenile was the seller (#834040447)
Trade took a lot longer than thought, purchased 22 Jan and received 12 Feb, so a lot longer to wait than said. But in saying that I am happy with the book. If I was wanting in the 2-3 working days like promised I would be a bit more upset.
ttimu86 (1 ) 17/2/15 thenile was the seller (#837686080)
Wasn't happy, the book didn't arrive must have been lost in the mail
robbieblayney (3 ) 17/2/15 thenile was the seller (#843726307)
no contact made for almost a week until i chased up my book asking when it had been posted.. posted a week after payment and delivery address provided..
bexxx7 (12 ) 17/2/15 thenile was the seller (#831949817)
Arrived after over a month and several emails and phone calls
howee2000 (93 ) 17/2/15 thenile was the seller (#831915901)
Took, Aaaaages to arrive tho!?
magdalen1 (10 ) 3/3/15 thenile was the seller (#842315481)
The reason I didn't place feedback was because I didn't get the book as they were sold out and my money refunded.
missypaws (75 ) 3/3/15 thenile was the seller (#848972612)
Not sure whats happened to my parcel I emailed you saying its taken a while to get here no reply I see you have quite a few bad feedbacks from people not getting there items or waiting a long time to receive there item. I should have read your feedbacks first before purchacing .
andy829 (112 ) 2/3/15 thenile was the seller (#841125411)
a good book delivered well out side a reasonable delivery time...disappointed
kapitansteve (304 ) 2/3/15 thenile was the seller (#844112805)
Took them 14 days to delivery the product Poor communication
gracenailedit (88 ) 2/3/15 thenile was the seller (#846407964)
The Nile didn't send textbook until I queried where it was after 7 days. Delivery was stated to be 3-5 days. Received it 11 days later which meant I have been delayed in my study by a week. I received no apology either! Not impressed with service.
bexyy170893 (13 ) 1/3/15 thenile was the seller (#847116536)
Not happy with this sale at all! Ordered and paid for the item (which was then relisted but $20 less than what I paid), told it was shipped from Australia, messaged them 10 days later as it hadn't arrived only to find out it has been lost and they are unable to send a replacement. The fact that I had to message them to find this out leads me to believe that they had no intention of letting me know about this, not to mention that they still have the item listed as avaliable. NOT COOL!
maxtroll (239 ) 28/2/15 thenile was the seller (#841502629)
This took way to long. They should not say they can deliever when they can not. I would not deal with them again
graceeo (131 ) 27/2/15 thenile was the seller (#847934425)
finally got it! very looong wait, longer than my orders from UK & USA. asked if item was in back order in Oz & they order it from here as a customer buys, no clear response. happy it finally arrived. can now gift it for a b-day, couple of days to spare. whew!
All up not exactly a glowing account from some trade reports appearing nor
what most would expect from what should be a Professional Book Retailer
and that's only for about 2 weeks.
Anyone's guess on what their prior hidden trading history may include ?