Spark ("Bubble" / XT / TELECOM) = FAIL!

Nigerian scams, chain letters, pyramid schemes and anything not auction related.
User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM = FAIL!

Post by digidog » Tue Dec 18, 2012 5:59 am

As it turns out, 15% of Telecom's customers already receive free national calling as part of their package so Telecom's
offer is quite meaningless for many of them.

http://www.nzherald.co.nz/technology/ne ... d=10854587" onclick="window.open(this.href);return false;

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM = FAIL!

Post by digidog » Tue Jan 15, 2013 9:01 pm

Tuesday 15th January 2013
A cut in an underwater cable between Australia and Singapore could be delaying emails sent by Telecom customers.

Telecom said this afternoon that its Xtra customers would have no problem receiving emails but could experience delays when sending them.

"Telecom's Xtra service provider, Yahoo! utilises a submarine cable out of Perth to Singapore to transit some of its email traffic. Whilst cable repairs are underway, Yahoo has re-routed mail traffic away from the impacted cable and is working to clear the delayed email queues," a Telecom statement said.

http://www.nzherald.co.nz/business/news ... d=10859283" onclick="window.open(this.href);return false;

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM = FAIL!

Post by digidog » Thu Mar 21, 2013 11:02 pm

Telecom has experienced another email fault, this time affecting businesses that use its Officemail email service.

The company said some Officemail users were "experiencing problems sending and receiving email".

Telecom was working to fix the problem and would provide more information when it was available, it said.

Some businesses reported the problems started yesterday and the fault was now in its second day.

Officemail customers also experienced problems receiving incoming email over several days in November. Telecom said at the time several thousand individual email users were affected, but the number was later reported at 20,000. Telecom apologised then and said it was adding extra capacity to Officemail "to reduce the risk of the same thing happening again".

It declined to disclose whether it was offering individual businesses compensation.

The Officemail fault is not connected to Telecom's problem-plagued consumer email service which is outsourced to Yahoo and currently under review.

http://www.stuff.co.nz/business/industr ... ecom-email" onclick="window.open(this.href);return false;

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM = FAIL!

Post by digidog » Wed Mar 19, 2014 3:24 am

Telecom is going to ditch the name ShowmeTV - the "clever" moniker their marketing gurus came up with for their unlaunched internet television service. Not only do other companies use similar brand names, but let's face it... it was a silly choice in the first place.

http://www.nzherald.co.nz/business/news ... d=11222576" onclick="window.open(this.href);return false;

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM = FAIL!

Post by digidog » Wed Apr 09, 2014 4:45 am

IMPORTANT - HEARTBLEED BUG
Because of a major bug in OpenSSL, Yahoo users are advised not to log in to their email and instant messaging accounts, and other services until the bug is fixed. This obviously affects Telecom / Xtra customers because they're using the Yahoo mail service.

http://www.zdnet.com/heartbleed-bug-aff ... 000028213/" onclick="window.open(this.href);return false;

There's a test page available to check your site.

http://filippo.io/Heartbleed/" onclick="window.open(this.href);return false;

User avatar
Foggyone
Site Admin
Posts: 9880
Joined: Sat May 22, 2004 8:16 pm
First Name: Peter
Location: Lower Hutt
Contact:

Re: Xtra / "Bubble" / XT / TELECOM = FAIL!

Post by Foggyone » Thu Apr 10, 2014 6:36 pm

Thanks for the link.
Google, the answer to so many questions!
-----------------------------------------------------

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM = FAIL!

Post by digidog » Mon May 19, 2014 2:46 am

Telecom's call centres and website are out of action today.
Government agencies, consumers and large corporates appear to have been hit by today's major systems problem at Telecom, according to anecdotal reports.

http://www.stuff.co.nz/technology/digit ... omers.html" onclick="window.open(this.href);return false;

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM = FAIL!

Post by digidog » Wed Jun 25, 2014 3:59 am

Telecom's new internet TV service is to be called "Lightbox" (formerly ShowmeTV) and will stream TV content online for $15 a month. Telecom won't say when the service will launch but they have announced three (count em) programmes. Vikings (previously played on the History channel), Mad Men (previously played on Soho) and 24 (hasn't that already run on NZ TV?)

There's nothing there that attracts my attention yet.

http://www.nzherald.co.nz/nz/news/artic ... d=11281013" onclick="window.open(this.href);return false;

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM / Spark = FAIL!

Post by digidog » Wed Jul 02, 2014 1:41 am

Telecom's rebranding exercise kicks off on 8th August and cost and amazing $20 million. Surely that amount would have been better spent covering the cost of setting up their own, reliable email service instead of remaining with Yahoo and fiddling with names?

http://www.nzherald.co.nz/business/news ... d=11285669" onclick="window.open(this.href);return false;

User avatar
Foggyone
Site Admin
Posts: 9880
Joined: Sat May 22, 2004 8:16 pm
First Name: Peter
Location: Lower Hutt
Contact:

Xtra Email User Alert

Post by Foggyone » Tue Jul 08, 2014 2:15 am

Xtra users told to change security settings

When you get contacted it might no be a phishing contact. But then again.......!

They don't say in the article what is happening but my guess is they are moving to tls which encrypts your outgoing email from your computer to the sending mail server. It's in plain text for the other steps for harvesting by the NSA and probably a host of other spy agencies.

If you want security for your emails you need to encrypt them prior to sending, using something like public/private key encryption. Don't know if this is available from Windows live, gmail or yahoo mail (probably not because they are all in thralldom to the NSA. Much better to use Thunderbird with the appropriate addons. But beware, sending encrypted email will automatically qualify you as a potential terrorist in the eyes of big brother NSA.
Google, the answer to so many questions!
-----------------------------------------------------

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM / Spark = FAIL!

Post by digidog » Fri Aug 01, 2014 6:16 am

Telecom has listed some of the programmes that will be available on their new Lightbox VOD service. These include Masters of Sex, Orange is the New Black, Breaking Bad, Doctor Who, Homeland, The Inbetweeners, Sons of Anarchy and House of Cards. While it's great to see another legal VoD service being made available in NZ, surely all of those programmes have already shown on Sky? While Lightbox may appeal to a few, I doubt there's much to appeal to the technically savvy and/or existing Sky subscribers.

http://www.stuff.co.nz/technology/digit ... of-tv.html" onclick="window.open(this.href);return false;

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM / Spark = FAIL!

Post by digidog » Mon Aug 18, 2014 12:13 am

A Foxton man is fuming at newly-rebranded telecommunications company Spark after his home telephone and internet lines were switched with a public telephone box.

Geoff Jaggard said he discovered the problem on Friday when his son called his cellphone using their home phone. The number that came up was not the home number.

After a call to Spark - Jaggard's phone company - the son discovered the line had been switched with that of a phone box in the town.

While Jaggard said having all his phone calls going to a public phone box was worrying, as well as a potential breach of privacy, his biggest gripe was with Spark's lack of concern.

Spark is investigating.

http://www.stuff.co.nz/business/industr ... -phone-box" onclick="window.open(this.href);return false;

User avatar
Foggyone
Site Admin
Posts: 9880
Joined: Sat May 22, 2004 8:16 pm
First Name: Peter
Location: Lower Hutt
Contact:

Spark broadband outages nationwide

Post by Foggyone » Fri Sep 05, 2014 11:49 pm

Spark customers are experiencing network problems nationwide.

New name, same old not so hot service.
Spark confirmed customers across the whole network were experiencing slow or no internet because of high volumes of traffic across it.

The problem had been ongoing since 8pm last night, a spokesman said.

The likely cause was a handful of customers' computers being affected by malware, generating a high amount of traffic to overseas sites. (Malware, short for malicious software, is software designed to damage and disrupt computer systems.)
See, it's all their customers fault (and their infected M$ computers)
Google, the answer to so many questions!
-----------------------------------------------------

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM / Spark = FAIL!

Post by digidog » Sat Sep 06, 2014 12:54 am

Malware that only attacks Telecom (sorry, Spark) customers? Vodafone is purring away normally so that explanation would seem to be largely PR nonsense.

User avatar
digidog
Site Admin
Posts: 15014
Joined: Wed May 05, 2004 2:25 am
First Name: Alfie
Location: Otago
Contact:

Re: Xtra / "Bubble" / XT / TELECOM / Spark = FAIL!

Post by digidog » Sat Sep 06, 2014 5:20 am

Or is it?
At midday, a Spark spokesman said the problem had been determined to be a denial of service attack by malware.

"It's not an issue with the Spark network - it's because computers are sending out an enormous amount of traffic due to malicious overseas malware, that's been inadvertently installed on NZ computers by some Spark customers."
The same story on Stuff suggests that many Xtra (sorry "Spark") customers' computers had been infected with malware. What's the chance that this relates to the huge number of hacked Xtra accounts earlier this year? If those systems were not cleaned and locked down properly at the time, they'd still be available for use in this type of massive DNS attack.
The cause of the problem was malware on some customers' computers generating a high volume of traffic to overseas sites, Spark spokesman Conor Roberts said.

"That's been done by international cyber criminals who have installed this malicious software," he said.

"What that's resulted in is what's called a denial of service attack. That's caused all of the additional traffic to come out across the network."

Spark technicians had been working to identify the customers who had been infected with the malware so they could be pulled off the network, he said.

Spark was also encouraging people to make sure their virus protection and spyware was up to date, and to ensure they did not click on links in emails or download programs if they were not sure where they had come from.

"The important thing to note is it's not a fault of the Spark network," Roberts said.
Not Spark's fault? Hmmm!

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests