Orcon customers lose emails after outage

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digidog
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Orcon customers lose emails after outage

Post by digidog » Fri Oct 29, 2010 1:13 am

Orcon customers lose emails after outage
NZ Herald - 29 October 2010
A handful of Orcon customers have had their emails deleted after an email outage overnight.

The ISP said in a statement that 266 of its customers lost emails during the glitch.

"Our engineers here are working hard to retrieve this mail, however efforts have been
unsuccessful so far," read the statement.

It noted that the remainder of Orcon's 200,000-plus mail accounts were not affected.

Those who had lost emails will be updated by the end of the day.

http://www.nzherald.co.nz/business/news ... d=10683900" onclick="window.open(this.href);return false;

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Post by digidog » Wed Dec 14, 2011 4:10 am

It looks like Orcon has suffered another major email failure. Even worse, it's taken them three weeks to realise!
Spam attacks flooding servers of internet service provider Orcon have caused major slow-downs in transferring customer
emails over the past few weeks.

Orcon customers have reported major delays in the time it takes for emails to be sent from one account to another, along
with a majority of emails being filed automatically as ‘Spam’.

The issue has been ongoing for three weeks but was not brought to anybody’s attention until three weeks after the unusual
activity began when customers began to contact the service provider.

According to their website, Orcon’s announcement regarding the issue had only been listed on Monday December 12.

http://www.nbr.co.nz/article/orcons-spa ... -rm-106463" onclick="window.open(this.href);return false;

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